Money back guarantee

Buy more travel money for better rates and don‘t worry about your unspent currency!

Discover all the advantages of our money back guarantee

When you are about to travel abroad, there are always last-minute questions: where can I get my travel money? how much should I get? what if I change too much? However, not getting enough travel money for your trip can be a bit of a headache too: you might run out of cash and find yourself needing to change more currency, incurring in additional expenses, getting less beneficial exchange rates than if you were to have decided to change it all together, etc. 

Well, Global Exchange has the solution: the money back guarantee.

Now you can travel with the peace of mind of having enough travel money for your expenses. And if you don’t spend as much as you thought, at Global Exchange we buy back your unused currency. There is a maximum amount we can buy back, which varies from one branch to another. You can sell within 50 days since the original transaction and at the same exchange rate. 


Advantages of the money back guarantee  

  • More travel money for your trips.
  • We buy back up to 50% of the leftover currency at no cost.
  • Get it at any of our branches in Switzerland.
  • Valid up to 50 days since your original transaction. 

The money back guarantee is valid at any of our branches in Switzerland to exchange up to 50% of the whole amount purchased at the same exchange rate as the initial transaction.

Only applicable in transactions of a certain amount, subject to conditions established in each exchange branch. More information and conditions at branches. 

The money back guarantee is only valid for the person who carried out the initial transaction, provided that they submit their ID and original receipt. You will receive your payment in cash. The money back guarantee is only applicable to transactions carried out at our branches and are subject to operating limits. This policy does not affect the Customer’s statutory rights.


Buy more travel money for better rates and relax. 

Online money order: best price guaranteed

Make your order online and collect it at the branch of your choice.


Save time, save money

  • Ensure your currency exchange
  • Collect and pay in store
  • Save on the fixed commission applied at the airport (5 CHF discount)

I have a discount code

Online money order.

Collect and pay in our branches.


Why change currency with us rather than your bank?

    Global Exchange Global Exchange     Your Bank
Currencies available   More than 60 currencies. We are specialists   Only the most common ones. Banks do not offer this specialist service.
Ready currency   Ever ready, immediately, in our branches at the airport.   Banks order currency and have to await delivery. 
Currency divided in different denominations.   Of course! We care about you and your needs while you travel abroad.    No. Prepare for refusals and complaints in foreign languages when paying with «big» banknotes.
Delivery options   Collect at the airport/branch of your preference. It is all about comfort!   You must visit your bank at least twice, and wait meanwhile for your money to arrive.
What do I do with my leftover currency when I come home?   We buy it back from you at the airport, just as when you ordered online.   You must return to your bank. They may buy your currency back at a worse rate and then charge you a commission. 
Anything else?   Yes: our Iberia Plus Customers who reserve online earn Avios for their purchases, as when they buy at the airport.   Avi-what? No sir! This is a bank, not an airline company!