These are the most frequently asked questions from our Customers; we hope you find your answer.

About us

What are the guarantees that Global Exchange Switzerland can offer? How can I contact Customer Service in Switzerland?

Online money orders

Can I place an online money order in Switzerland? Is the exchange rate at the airport the same as online?

Travel money at branches

Where can I exchange currency in Switzerland with Global Exchange? What are the opening hours at your branches? What currencies can I buy at your branches in Switzerland? What payment methods do you accept at your branches? Do you accept debit/credit cards in transactions? Do you accept Traveller Cheques at your branches in Switzerland? What happens if I receive a counterfeited note? What happens if I notice there is a mistake and I am already far away from a Global Exchange branch?

Work with us

Where can I consult your job vacancies in Switzerland? Where can I send my resume?

Questions? Doubts? Requests? Suggestions? Complaints?


Do you have any question? Call us toll-free:

(+41) 22 717 8350